Shipping policy

We work hard to get your pet’s favorites on their way as quickly as possible! Orders are typically processed within 1–3 business days.

Because we partner with multiple trusted suppliers, shipping times and costs may vary by product, supplier, and delivery location. Available shipping options and any applicable shipping charges will be shown at checkout before you complete your purchase.

If your order contains multiple products, items may be shipped separately and arrive in more than one package.

Once your order ships, tracking information will be provided when available so you can follow your delivery.
Please double-check your shipping address before placing your order.

Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Have a question about your order? We’re happy to help. Please contact us through our Contact Us page.