Refund policy

Refund & Return Policy

We want you to be happy with your purchase. If you have an issue with your order, please contact us within 30 days of receiving your item to request a return.

Return Eligibility

To be eligible for a return, the item must generally be in the same condition in which you received it — unused, unworn, with tags when applicable, and in its original packaging. Proof of purchase may also be required.

Please contact us before returning any product. Do not send a return to the address shown on your original package unless we specifically instruct you to do so. Because our products may be fulfilled by different suppliers, the appropriate return instructions and return location can vary by product.

Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible.

Please include your order information and photos of the item and packaging when possible so we can review the issue and help make it right.

Exceptions / Non-Returnable Items

Certain products may not be eligible for return for health, hygiene, safety, personalization, or other reasons. Gift cards and final-sale items are also non-returnable where permitted by law.

If you're unsure whether your item is eligible, please contact us before returning it.

Exchanges

If you would like a different item, size, or variation, contact us first. When appropriate, the fastest option may be to complete an approved return and place a new order.

Return Shipping

Return shipping costs and instructions may vary depending on the product and reason for the return. We will provide the appropriate instructions after reviewing your return request.

Refunds

Once an approved return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit-card provider to process the refund.

Questions?

Please contact us through our Contact Us page with your order number and details about your request.